References
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Market Surveys
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ERP Case Studies 2009
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Satisfaction with the system

	Satisfaction with the system
	The relevance query helps to determine what proportion high satisfaction or dissatisfaction with one of the performance criteria listed below holds in the overall evaluation. It determines how important the respective criteria are in the system evaluation. This was based on a rating scale of 1 to 6 where 1 is ”very important“ and 6 is ”not important at all“.
	Importance of individual criteria in an ERP solution
	(according to a scale where 1 = very important, 6 = not important at all)
	Adaptability to company-specific and individual interests
	(according to a scale where 1 = very satisfied, 6 = not satisfied at all)

	Overview Konradin ERP study 2009	go to "Satisfaction with the contract partner"


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