Customer Relationship Management (CRM)

abas Business Software ensures efficient, all-around service to your customers and prospects. Relevant information regarding prospects and customers is stored in abas Business Software, fosteringsales potential--so-called opportunities. According to valuation of the sales project, sales representative can indicate the probability of an order being accepted. Sales activities can further specify and consolidate your opportunities. If you already know exactly the required products and quantities, abas Business Software pricing is activated, and, based on a sales opportunity, automatic quotations can be generated. Using the new “Sales pipeline“ infosystem, a complete overview of all sales projects is available. These can be sorted according to probability or date, can be represented graphically, or you can create a quotation from here; completing your sales cycle. Forward tasks to employees, create activity notes for customers and prospects, and classify them according to certain criteria. Using the optional document management, archive business correspondence to ensure fast access to all information regarding customers and prospects. Furthermore, a calendar integrated in the abas Portal can be used and included in the sales process.

CRM – Opportunity overview in percentage

CRM – Sales funnel