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i2s ERP user satisfaction survey 2011

i2s ERP-Z 2011 ERP user satisfaction survey

The first global ERP user satisfaction survey is the i2s ERP-Z 2011. For this survey, 1,923 interviews in 17 countries were conducted. Business software and ERP systems with a sufficient number of international assessments can take part in the survey. The following extract from the i2s ERP-Z 2011 survey indicates the satisfaction of the users with their globally used ERP software.

Satisfaction with software and partners:

x-axis: Satisfaction with the software (The further to the right on the x-axis, the greater the satisfaction of the users)
y-axis: Satisfaction with the partner (The higher on the axis, the greater the satisfaction of the users)

Recommendation:

In connection with user satisfaction it is also interesting to know if the solution used would be recommended to others. The survey also provides answers to this question, according to region.

x-axis: The further to the right on the axis, the more software recommendations
y-axis: The higher on the axis, the more partner recommendations

Average implementation date and release change:

How old are the implemented software solutions and what is the release status of the users?

x-axis: Date of the first implementation of the ERP systems
y-axis: Average release status

Also have a look at the Trovarit survey 2010/2011 for the comparison of ERP solutions!
Further surveys

The complete i2s survey can be requested from the following address:

intelligent systems solutions (i2s) GmbH
Badener Str. 808, CH 8048 Zürich
Phone: +41 44 360 51 30
Fax: +41 44 360 51 32
info@i2s-consulting.com
Information on the ERP survey with form for download: www.erp-survey.de
Website: www.i2s-consulting.com

Would you like further information? Feel free to request our information material or simply just contact us.

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