abas Business Software with new Service Center  
     
  Karlsruhe, 22.02.2006 – abas eB provides highly flexible Internet solutions to medium-sized companies: On the basis of ready-made Web Applications, such as e.g. Webshop or Service Center, businesses can construct their solution as they desire and incorporate their own ideas. In order to realize the application logic, the complete abas ERP system with database, the complete function range and its efficient interfaces are available to you to connect your system. abas eB grows along with your requirements and always remains upgradeable. ABAS will present the new function "Service Center" on CeBIT 2006 in hall 5, stand A 18.  
     
  Preparing service on site  
     
  abas eB Service CenterThe Service Center supports the service technician when preparing an assignment on customer site. By using an overview of service assignments, the technician can see when and where the next assignments are planned. Using a machine specification sheet, the technician can check numerous information that are important for the assignment, such as documentation on the plant or product, warranty information, maintenance intervals or the location of the plant.  
     
  History overview  
     
  For an efficient customer service it is important to have a plant history that is specific to the date. When were which parts exchanged or mounted additionally, when did the last maintenance take place, which spare parts can be exchanged preemtively. The archive BOM answers these questions. The technician can thus prepare specifically and, if necessary, procure the necessary spare parts and take them to the customer. As the archive BOM can be edited, the service technician can enter the changes made to the plant himself and ensure that the data remains up-to-date.  
     
  Worldwide service  
     
  In abas eB the Service Center can be operated in the browser and can be used worldwide via the Internet. Therefore, proximity to customers and quality in the service business requirements are provided for.  
     
  Additional information on ABAS:
pr@abas-software.com (Press and Public Relations)
Phone: +49 (0) 721 96 72 30; Fax: +49 (0) 721 96 72 31 00		  
Top Print version
 

Customer Videos

Customer Videos
abas ERP/Automotive
Customer Video Pflitsch
Customer Video Symanzik
abas ERP in Mechanical Engineering, Plant Engineering and Construction
Customer Video STOPA