By integrating the C4B solution, recorded contacts can be dialed directly via a standard interface and, moreover, the respective abas contact data screen opens automatically, if desired, for incoming calls. Thus, conversational partners can be addressed directly and reaction times can be decreased significantly. With immediate effect the programming interface is contained in the standard of the abas Business Software and can be used with the CTI solutions XPhone Standard and XPhone Professional in the versions 2.0/3.0/3.1.

C4B Com For Business AG develops and markets telephony and communication solutions which are used under the brand name XPhone in companies from all sectors of industry and of all sizes. With customers all over Europe C4B is one of the market leaders in the CTI environment. In doing so, the company opts for approved standards and open interfaces to connect databases (Exchange, Access, Domino, ODBC, LDAP, MAPI) and application integrations (e.g. groupware, ERP and CRM systems). The XPhone server platform integrates flexibly into already existing infrastructures and can be used independent of a manufacturer with networked telecommunication systems. The sales and distribution in Europe is carried out by an extensive net of qualified partners, such as Siemens and the Deutsche Telekom.